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Slow internet speeds on Nighthawk x8

themule08
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Slow internet speeds on Nighthawk x8

So I am having a lot of issues with my router everything I do it just keeps getting slower and slower.

 

Upgraded Spectrum to 400mbps plan.

 

I have my own Surfboard SB6183.

 

Technician came out to verifty speeds were accurate, and they were from the modem directly he was pulling over 1gig.  I had him test from router to his machine, and there was the issue the speeds were horrid.

 

I upgraded my firmware to the newest version, and that did not do anything.  I did a factory reset, that did not fix the issue but made the whole system even slower.  I was getting 60 down before all this, now I am at 12 down.  I have a TV hardwired to the router, and the speeds are basically the same as all my wireless tests.

 

Any help would be very greatful before I buy another router.

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
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plemans
Guru

Re: Slow internet speeds on Nighthawk x8

You pay for 1 gig?

What speeds do you get directly from the modem? (you, not the tech)

what speeds do you get hiredwired into the router? 

What device are you testing on? 

what firmware are you on?

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
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