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Is it possible to talk with someone by phone? It took me 3 hours to get this thing working and never got it to connect with the printer. At this point I have no coffidence in this product and thinking about replacing it with another brand.
Jtrip
to contact support, click on "mynetgear" at the top.
Register an account and then the device. From there you can contact support.
Or you can see what help you can get on the forums.
what actual router do you have?
What printer are you trying to connect?
Where is it failing in the process?
Did you contact the printer company for help connecting their product?
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