USB 3.0 Port

[marbaugh]

I have both the Rosewill RX-DU300 USB 3.0 Hard Drive Docking Station and the Thermaltake 5G 5.0Gbps USB 3.0 SATA Hard Drive Docking Station and when I plug either into the USB 3.0 port on the front of the router the hard drive is never detected by the router.

If I plug them in to the USB 2.0 port on the back of the router, the hard drive is detected. Could the USB 3.0 port on the front of my router be broken?

Any thoughts?

Thanks in advance.
-Matt

[Retired_Member]

factory reset it and try it again

[marbaugh]

Did the factory reset last night and the USB 3.0 port on the front still does not detect the Rosewill RX-DU300 USB 3.0 Hard Drive Docking Station and the Thermaltake 5G 5.0Gbps USB 3.0 SATA Hard Drive Docking Station. Both do still work when plugged into the USB 2.0 port in the rear.

I also went to my neighbors house who also has the R7000 - AC1900 Nighthawk and got the same result.

[SamirD]

Sounds like a hardware/software design issue between the front port and the rear since your friend's does it too.