USB issue on R7500v2

[jkyoungchoi]

USB light won't turn on

I can see the usb device but cant't add it to Approved USB devices

Router Firmware Version V1.0.3.4

Also, 

Any suggestions?

Thanks,

[JamesGL · Accepted solution]

Hi jkyoungchoi,

Is the drive being detected by the router under the USB basic settings? Based on your 2nd screenshot, there is no driver shown under available network folders.

[JamesGL · Accepted solution]

Hi jkyoungchoi,

Is the drive being detected by the router under the USB basic settings? Based on your 2nd screenshot, there is no driver shown under available network folders.

[JamesGL]

Hi jkyoungchoi,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.