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Aspirant

Unable to Connect Wired and Wireless to R7000

Hello,
I can’t connect to the default SSID anymore with the default password. It keeps saying the password is not correct. I tried a reset with the reset button but also this doesn’t work.
If I try to connect with the wps I can connect with the router but I don’t have internet connection and I can’t visit the settings from the router also.

All the lights are working correct.
Can anyone help please?

Message 1 of 20
Highlighted
Master

Re: Unable to Connect Wired and Wireless to R7000


@SDNAS wrote:
Hello,
I can’t connect to the default SSID anymore with the default password. It keeps saying the password is not correct. I tried a reset with the reset button but also this doesn’t work.
If I try to connect with the wps I can connect with the router but I don’t have internet connection and I can’t visit the settings from the router also.

All the lights are working correct.
Can anyone help please?

What are the lights doing?

When did this start?

Do you have interent access if you connect direct to the modem?

 

Message 2 of 20
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Aspirant

Re: Unable to Connect Wired and Wireless to R7000

All the lights are solid white.
I don’t have internet connection when I connect.

Message 3 of 20
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Re: Unable to Connect Wired and Wireless to R7000


@SDNAS wrote:
Hello,
I can’t connect to the default SSID anymore with the default password. It keeps saying the password is not correct. I tried a reset with the reset button but also this doesn’t work.

 

How are connecting? Wired (the best option)? Or wifi?

 

Remember, if you are doing it with wifi, you have to connect to that before you can access the router's browser interface.

 

The default wifi SSID and password are also on the device somewhere.

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 4 of 20
Highlighted
Aspirant

Re: Unable to Connect Wired and Wireless to R7000

If you read the question I say that I can’t connect with the wifi or wired.
Sometimes with the wps button it works to get connected but then no internet connection and also not possible to get to the interface

Message 5 of 20
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Re: Unable to Connect Wired and Wireless to R7000


@SDNAS wrote:
If you read the question I say that I can’t connect with the wifi or wired.

 


Your first message says nothing about using a wired connection.

 

WPS is for wifi.

 

And saying " I can’t visit the settings from the router also" tells us nothing about wired/wifi connection. Many people, perhaps unwisely, access the interface over wifi. Some even do it from apps on portable devices.

 

So, what are you doing when trying to "get to the interface"?

 

 

 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 6 of 20
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Aspirant

Re: Unable to Connect Wired and Wireless to R7000

Sorry about that I thought I wrote it.
But anyways.. when I try to connect wired then I get connected but it says “unkown network” and then I cant reach the interface through the Ip adres of my router or also not when I use the routerlogin.net

Message 7 of 20
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Re: Unable to Connect Wired and Wireless to R7000


@SDNAS wrote:

... when I try to connect wired then I get connected but it says “unkown network”


If that is a Windows message, check the network settings. Can you connect to other things on the network?

 

Run the network troubleshooter.

 

Then there is this:

 

If you cannot login to your router | Answer | NETGEAR Support

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 8 of 20
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Aspirant

Re: Unable to Connect Wired and Wireless to R7000

Yes it is a windows message.
I tried the toubleshooting list but it doenst work.

When I go to ipconfig in cmd I find that the default gateway is blank

Message 9 of 20
Highlighted

Re: Unable to Connect Wired and Wireless to R7000


@SDNAS wrote:

When I go to ipconfig in cmd I find that the default gateway is blank

 


Yet more new information.

 

Have you tried restarting the whole network in the recommended order?

 

  • Turn off and unplug the modem.
  • Turn off the modem router and computers.
  • Plug in the modem and turn it on. Wait 2 minutes.
  • Turn on the modem router and wait 2 minutes.
  • Turn on the computers.

 

 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 10 of 20
Highlighted
Aspirant

Re: Unable to Connect Wired and Wireless to R7000

I just tried it exactly like you told but doesnt work

Message 11 of 20
Highlighted
Master

Re: Unable to Connect Wired and Wireless to R7000

Have you bypass the router by connecting a computer direct to the modem with a lan cable?

 

Message 12 of 20
Highlighted
Aspirant

Re: Unable to Connect Wired and Wireless to R7000

My modem works normal. The modem by the way is also a router. I tried already to switch of the wifi of my modem.
Message 13 of 20
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Luminary

Re: Unable to Connect Wired and Wireless to R7000

Message 14 of 20
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Re: Unable to Connect Wired and Wireless to R7000


@SDNAS wrote:
The modem by the way is also a router.


Aha. There lies possible trouble.

 

What is the modem? You may have to put it into modem only mode to turn off its router features.

 

Or you can turn the R7000 into an Access Point.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 15 of 20
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Aspirant

Re: Unable to Connect Wired and Wireless to R7000

The modem is an experiabox v8.
I also have my tv connected to this modem.
So I think the best option is to use the router as an access point.
Message 16 of 20
Highlighted
Luminary

Re: Unable to Connect Wired and Wireless to R7000

Aww, an Experiabox V8, so you are in the Netherlands :-). KPN/Telfort/XS4All uses VLAN to separate VOIP, Internet and IPTV. For the Experiabox V8 you have to use port #3 for IPTV, port 1, 2 and 4 can be used for internet. You cannot set the Experiabox in bridge mode so you have to set the R7000 as an access point. There is a lot of information how to setup your own router behind an Experiabox, Google is your friend.

Message 17 of 20
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Re: Unable to Connect Wired and Wireless to R7000


@rogier64 wrote:

There is a lot of information how to setup your own router behind an Experiabox, Google is your friend.

 


Great input from someone who seems to have been through this before.

 

Nice to learn that BT in the UK is not the only Internet service provider that hands out hardware that is difficult to manage.

 

As well as Google for the modem, on the R7000 check the manual.

 

>>>> R7000 | Product | Support | NETGEAR <<<<

 

Page 135 is your friend when it comes to Access Point.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 18 of 20
Highlighted
Aspirant

Re: Unable to Connect Wired and Wireless to R7000

Ok I think I will have to explain the problem again.
When I look at the manual from the router to set up as an access point. I connected the WAN from the router to a available port on my modem. I use my computer wired to my nighthawk to go to www.routerlogin.com or www.routerlogin.net but this is were the problem starts. I cant access the url. I get a message in my browser not connected to the internet.
Message 19 of 20
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Re: Unable to Connect Wired and Wireless to R7000


@SDNAS wrote:
I use my computer wired to my nighthawk to go to www.routerlogin.com or www.routerlogin.net but this is were the problem starts. I cant access the url. I get a message in my browser not connected to the internet.

 


That is probably because your modem is acting as a router. This means that it controls where your browser goes when you use those addresses.

 

Have you just tried the AP mode thing? Or was that there from the start and you didn't tell us?

 

If you turned off the router bit of the modem, you should get into those addresses. But @rogier64 has explained that you can't do that with your kit.

 

If you do turn the R7000 into an access point, you will lose various features:

 

Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support

 

This includes the browser interface though those addresses.

 

You should be able to track down the IP address of the Access Point and use that to get into the thing. Maybve your modem router will tell you.

 

What is it that you want to do with the R7000?

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 20 of 20