Unable to Register ReadyCLOUD on Nighthawk AC1750 (R6700)

[Zafar2010]

Hello,

I am unable to Register my ReadyCLOUD account on my router via the routerlogin.net page. After entering my Netgear account login credentials i am getting the message "This router is regisered with the following ReadyCLOUD user (my account)" for a split second. This message disappears and then "Registration failed" message appears.

I am able to login to the ReadyCloud site with the credentials however.

[Zafar2010 · Accepted solution]

This issue was resolved. I had to setup it up in router mode for the ReadyCLOUD to work. Thanks to Netgear support.

[JamesGL]

Hi Zafar2010,

What is the firmware version of the router?

You can try to use a different browser or different computer to register.

[Zafar2010]

Hi the firmware version is V1.1.0.42_1.0.1
I also tried using another browser and got the same result unfortunately.

I even got the same error on my phone browser.

[JamesGL]

Hi Zafar2010,

Can you check the timezone of your router? Make sure it is correct. That's under advanced tab> security> schedule.

[Zafar2010]

Corrected the time zone but I'm still getting the issue. Does it have to be setup in a modem mode because i set mines up as a router.

[JamesGL]

Hi Zafar2010,

What is the exact model number of your device?

[Zafar2010]

AC1750 (R6700-100NAS)

[Zafar2010]

I'm seeing R6700v2 on my product warranty info..

[JamesGL]

Hi Zafar2010,

Did you configure it under basic tab or advanced tab?

[JamesGL]

Hi Zafar2010,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

[Zafar2010]

I tried under both the basic and advanced. Same result both times.

[Zafar2010 · Accepted solution]

This issue was resolved. I had to setup it up in router mode for the ReadyCLOUD to work. Thanks to Netgear support.