Unable to connect to internet on iphone and ipad

[Panda_Bear]

I recently bought a Netgear Nighthawk AC1900 R7000 router, but I'm unable to connect to the internet on my iphone and ipad. However, my laptop does have internet connection. I'm not sure what I'm supposed to do. My internet provider is Spectrum. 

**Sorry I think I put this in the wrong section.

[CrimpOn]

---

@Panda_Bear wrote:

I recently bought a Netgear Nighthawk AC1900 R7000 router, but I'm unable to connect to the internet on my iphone and ipad. However, my laptop does have internet connection. I'm not sure what I'm supposed to do. My internet provider is Spectrum. 

**Sorry I think I put this in the wrong section.

---

Yes, a more appropriate community forum would be the forum for Nigthawk routers:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk 

When posting in that forum, it might be useful to include:

• The iOS software version of the iPhone and iPad. Recent updates to Apple software have made "randomizing" the Media Access Control (MAC) address standard.
• Whether the R7000 has Access Control enabled or disabled.