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Unable to get verification code via SMS to rejoin Circle group

WilsonT
Aspirant

Unable to get verification code via SMS to rejoin Circle group

The Circle Gen 1 app suddenly stopped working one day and I had to reinstall it to get it to find my established Circle on my router. However, I no longer can access the Circle and it prompts me to enter the passcode. I selected the "I'm the only admin" option to get the code via SMS but it never comes. How do I bypass this or get the code another way?
Model: R6700|Nighthawk AC1750 Smart WiFi Router
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FURRYe38
Guru

Re: Unable to get verification code via SMS to rejoin Circle group

Netgear has set up a community forum specifically for the Circle product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle

https://www.netgear.com/home/services/smart-parental-controls/
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls
https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orb...
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/NOTICE-Live-Parental-Control-Service-based-o...

 

Good Luck

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)> RBK953(v6.0.3.68) & XR450(v130)
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, and WNHDE111
Message 2 of 3
WilsonT
Aspirant

Re: Unable to get verification code via SMS to rejoin Circle group

Thank you for the links. I'll take a look at that forum.

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