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Unexpected rebooting

jedoyflores
Aspirant

Unexpected rebooting

Hi Team!

 

I just bought yesterday a Netgear Nighthawk M2 (MR2100) and I just made a framware updated to (NTGX24_10.13.03.00). I experienced unexpcted rebooting on my router, 2 reboots for 1 day. I don't know what's wrong I just updated it and it's brand new. 

 

Only 3 phones connected on wireless and 1 Ethernet PC.

 

Please help me with this,.

Model: MR2100|Mobiler Router Nighthawk M2
Message 1 of 4
Oxygene
Apprentice

Re: Unexpected rebooting

Plug a battery in and wait for a new firmware...

Message 2 of 4
jedoyflores
Aspirant

Re: Unexpected rebooting

Hi, Yes I already inserted back the battery and already update to current firmware which is (Version:NTGX24-10.13.14.00). Now, I still encountered the problem although not always but it should not be like this that it will just reboot automically without any reason. 

 

 

Model: MR2100|Mobiler Router Nighthawk M2
Message 3 of 4
Oxygene
Apprentice

Re: Unexpected rebooting

Do the full reset, if not return it to the shop. Maybe Netgear will learn some day...

Message 4 of 4
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