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Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

joelferris
Follower

Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

 
Model: R6900|Nighthawk AC1900 Smart WiFi Router
Message 1 of 11

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ElaineM
NETGEAR Employee Retired

Re: Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

We have officially released the compatible software to work with Mac OSX and above.

 

ReadySHARE Printer Utility Version 2.36

ElaineM
NETGEAR Community Team

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Message 11 of 11

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ElaineM
NETGEAR Employee Retired

Re: Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

Hi @joelferris

 

Welcome to the community!

 

Since the release of El Capitan, ReadySHARE Print stopped working because the USB Control Center utility is not compatible to work with it. 
Our engineers are still working on the said issue. Anyhow, let me check with our engineering team about the new OS. For the meantime, you may want to use Bonjour service for your printing needs. 

ElaineM
NETGEAR Community Team
Message 2 of 11
Citybirder
Guide

Re: Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

Thanks for the update. FYI - You might want to stop suggesting the use of Bonjour Services as a solution as it does not work with a printer connected to the USB port on a Netgear router.

Message 3 of 11
raypick
Aspirant

Re: Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

 
Message 4 of 11
raypick
Aspirant

Re: Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

When can we expect a patch or update of the USB Control Center for MAC OS 10.9?

Message 5 of 11

Re: Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

 

Was using Bonjour option as a work-around to at least use my printer attached to the R7000 USB port.  Upgraded to macOS Sierra 10.12.1 and the Bonjour option no longer works (printer not seen when adding).  Yes, Readyshare has been broken on Mac since "El Capitain".  Please fix.  Thanks.

 

John

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 6 of 11

Re: Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

Earlier I posted that the Bonjour solution no longer worked with macOS Sierra.  I just now tried again and was successful.  No clue what changed.

 

Would still like full functionality for both USB ports on the R7000 with macOS Sierra.  Thanks.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 7 of 11
ElaineM
NETGEAR Employee Retired

Re: Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

Hello All, I am still waiting from our engineering team an update about the USB Center Control Utility that will be compatible with your Mac OS.

It's still under SQA, once it has passed that phase I will let you all know. 

ElaineM
NETGEAR Community Team
Message 8 of 11
Buckeye74
Aspirant

Re: Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

solution yet for 10.12 Sierra?

Message 9 of 11
ElaineM
NETGEAR Employee Retired

Re: Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

@buckeye You can get a copy of the beta through support. 

ElaineM
NETGEAR Community Team
Message 10 of 11
ElaineM
NETGEAR Employee Retired

Re: Updated to Mac OS 10.12 Sierra and now no printer and Genie quits

We have officially released the compatible software to work with Mac OSX and above.

 

ReadySHARE Printer Utility Version 2.36

ElaineM
NETGEAR Community Team

View solution in original post

Message 11 of 11
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