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Using R7000 with C7000

Jrut007
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Using R7000 with C7000

So I'm looking to do software updates and use the nighthawk app, but everytime I use the app I get an error saying can not find router even though I am connection to the router in my home with the C7000 internet turn off because I just use it as a modem because the c7000 is out of date and is unable to be used with the app. How do I fix this
Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0, C7000|Nighthawk - AC1900 WiFi Cable Modem Router
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antinode
Guru

Re: Using R7000 with C7000

> Using R7000 with C7000

 

   C7000[v1] or C7000v2?  Look for "Model" on the product label.

 

> Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0 [...]

 

   Nothing to do with anything?

 

> [...] I'm looking to do software updates [...]

 

   Of what?  You can't change the C7000[vX] firmware.

 

      https://kb.netgear.com/000036375

 

> [...] everytime I use the app I get an error [...]

 

   Forget the app, and use a web browser?

 

> [...] I am connection to the router in my home with the C7000 internet
> turn off because I just use it as a modem [...]


   What, exactly, did you do to the C7000?  Disable its router, or
disable its radios, or what?

 

   Visit http://netgear.com/support , put in your cable modem+router
model number, and look for Documentation.  Get the User Manual (at
least).  Read.  Look for "Cable Your Modem Router to a Router and Use
Bridge Mode" and "Control the Wireless Radios".  Which did you do?
Further reading might not hurt, either.

 

> [...] How do I fix this

 

   I'm not yet sure what "this" is.

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