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Re: VoIP Audio Issue - Muffled talk
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2014-07-15
10:12 AM
2014-07-15
10:12 AM
VoIP Audio Issue - Muffled talk
Folks that the other end are telling me my audio voice is muffled. This started when I upgraded to the R8000. My previous Netgear did not have this issue. Any suggestions?
Message 1 of 4
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2014-07-16
11:47 AM
2014-07-16
11:47 AM
Re: VoIP Audio Issue - Muffled talk
Is there VoIP a device? What is it?
Try using the DMZ on the router after reserving the IP address for this VoIP device, then input this IP address into the routers DMZ..
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 |
Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3
Message 2 of 4

Retired_Member
Not applicable
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2014-07-16
02:30 PM
2014-07-16
02:30 PM
Re: VoIP Audio Issue - Muffled talk
It could be rf interference from router or from cordless phone to router. Also could be client card in PC if using cordless phone and 5g AC. I cannot use cordless phone while downloading and talking on the phone within several feet of laptop, 5g @1300 uses 4 channels and I suspect the phone cannot locate a clear enough channel.
Seeing how it's router related I doubt it's upstream noise But noisy return in cable plant can also cause a high BER which will garble voice.
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2014-07-18
03:36 PM
2014-07-18
03:36 PM
Re: VoIP Audio Issue - Muffled talk
Problem resolved. It was interference from another wireless transmitter.
Message 4 of 4