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Vuezone base station stopped connecting to my new Netgear Nighthawk R6700

Ralph555
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Vuezone base station stopped connecting to my new Netgear Nighthawk R6700

My Vuezone base station would not connect (via ethernet) to the new router I just installed, Netgear Nighthawk 6700.  The power light on the the VueZone base station is solid blue and the Internet light is blinking, which indicate it is connected; however, when I login to view my camera, the app says that none of the cameras are available for viewing and I cannot restart the base station.  The light on the router shows orange, which indicates an issue.  Help?

Model: R6700v2|Nighthawk AC1750 Smart WiFi Router
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JamesGL
Master

Re: Vuezone base station stopped connecting to my new Netgear Nighthawk R6700

Hi Ralph555,

 

Do you have other devices that can go online?

Please try this steps.

 

https://kb.netgear.com/1086/No-Internet-with-new-router-MAC-spoofing

View solution in original post

Message 2 of 3

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JamesGL
Master

Re: Vuezone base station stopped connecting to my new Netgear Nighthawk R6700

Hi Ralph555,

 

Do you have other devices that can go online?

Please try this steps.

 

https://kb.netgear.com/1086/No-Internet-with-new-router-MAC-spoofing

View solution in original post

Message 2 of 3
JamesGL
Master

Re: Vuezone base station stopped connecting to my new Netgear Nighthawk R6700

Hi Ralph555,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

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