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Why does one of my R7000P ethernet lights blink orange. I have it connected to a 4 port POE switch.

JJ90069
Aspirant

Why does one of my R7000P ethernet lights blink orange. I have it connected to a 4 port POE switch.

Hi have a PoE IP Camera in one port on my wireless router. It continuously blinks amber and my camer periodically freezes and and error states "no connection." It worked fine before getting this new wireless router. Can anyone help a guy with limit knoweledge on how all of this works. I tried to connect with Netgear directly (my product is new and registered) but their website says my support has expired. Go figure. Thanks in advance. JJ

Model: R7000P|Nighthawk AC2300 Smart WiFi Router with MU-MIMO
Message 1 of 6
antinode
Guru

Re: Why does one of my R7000P ethernet lights blink orange. I have it connected to a 4 port POE swit

> [...] R7000P [...]

 

   Firmware version?

 

> [...] a 4 port POE switch.

 

> [...] a PoE IP Camera [...]

 

   Not very detailed descriptions of anything.

 

> [...] It continuously blinks amber [...]

 

   What does?

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read. Look for a description

of the LED indicators and what they indicate.

 

> [...] my camer periodically freezes [...]


   What's the period?  Or did you mean occasionally?

 

> [...] and and error states "no connection."

 

   Where does this error message appear?  When you do what?  As usual,
showing actual actions with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.

 

> [...] It worked fine before getting this new wireless router. [...]

 

   The router could be bad, but it's tough to tell from this problem
description.

Message 2 of 6
Thinkster
Apprentice

Re: Why does one of my R7000P ethernet lights blink orange. I have it connected to a 4 port POE swit

So are you using a 4-port POE switch or are you connecting just (1) IP camera to one port of your R7000?  It's not clear by your title verses the body text.

 

What brand/model IP camera?

If using a POE switch, Brand/model?

If using a POE injector, Brand/model?

 

Message 3 of 6
JJ90069
Aspirant

Re: Why does one of my R7000P ethernet lights blink orange. I have it connected to a 4 port POE swit

My IP camera is an Arecont Vision Mega Dome IP Camera (AV1355DN).

I have a since POE Injector VXPI100 whick is then hooked up to my NETGEAR Nighthawk R7000P.

The wireless router has gigabit ports. And I think my POE injector has an ethernet date rate of 10/100Mbps.

Could it be that I need a new gigabit POE injector? 

Thanks for your help. I set this up a while ago and I'm lucky that I got it all to work...I know really nothing about all this stuff. All the best, JJ

 

Message 4 of 6
JJ90069
Aspirant

Re: Why does one of my R7000P ethernet lights blink orange. I have it connected to a 4 port POE swit

I just got the new wireless router: Netgear Nighthawk R7000P. 

My IP camera is an Arecont Vision Mega Dome IP Camera (AV1355DN).

I have a since POE Injector VXPI100 which is then hooked up to my NETGEAR Nighthawk R7000P. The port that has my IP camera blinks an amber light. The app I'm using on my desktop to view the camera is DComplex's Viewer 2. I can view the camera but every once and again (maybe four times an hour - sometimes more -sometimes less - the live video freezes for a few seconds and gives the error message "Error - No connection" and then it returns to live video. Like the signal is getting interrrupt or is not strong. The wirelss router is brand new and everything worked fine until I got the new router.

The wireless router has gigabit ports. My POE injector has an ethernet date rate of 10/100Mbps.

Could it be that I need a new gigabit POE injector? 

I hope that's deailed enough for you. I know little to nothing about all of this stuff and have reached out to this community for help. A little patience would be greatly appreciated. Best

 

Message 5 of 6
antinode
Guru

Re: Why does one of my R7000P ethernet lights blink orange. I have it connected to a 4 port POE swit

> [...] POE Injector VXPI100 [...]

 

   This?:

 

      https://www.versatek.com/product/vx-pi100-poe-injector/

 

   That device apparently uses two of your four pairs to carry power,
which would explain why you're not seeing gigabit speed on that port.
(10/100MHz uses only two pairs; 1000MHz uses all four.)

 

> [...] everything worked fine until I got the new router. [...]

 

   Then it would seem that gigabit speeds are not required for this
stuff.  Does it return to working if you swap the old router back in?

 

> [...] The app I'm using on my desktop to view the camera is DComplex's
> Viewer 2. [...]


   Is your (unspecified) "my desktop" on the LAN with the camera, or is
it remote?  If everything's on the LAN, and if you can lay hands on the
equipment, then it might be interesting to connect the camera and your
(unspecified) "my desktop" to a network switch (and connect the switch
to a LAN port on the router).  All the serious traffic should travel
between the camera and your "my desktop", so I wouldn't expect the
router to matter much, but it would be interesting to see if the PoE
injector bothers the router.

   I wouldn't expect the router to be greatly bothered by the PoE stuff,
but my PoE experience is nil, so what do I know?

Message 6 of 6
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