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Wi-Fi Router

JimPhelps
Initiate

Wi-Fi Router

I installed a Netgear router, AC2600, and a Newgear modem, CM1100, to replace my old Spectrum modem and Netgear R6300 router.  When I hardwire a computer to the modem, I can get to the internet.  However, the router does not get an internet connection.  Did I overlook something for the router.  I does work prefectly with the Spectrum modem.  Does anyone have any idea what I can do?

Model: R7450|Nighthawk AC2600 Smart WiFi Router
Message 1 of 4

Accepted Solutions
plemans
Guru

Re: Wi-Fi Router

Even through the cm1100 has 2 ethernet connections, unless your isp supports multiple public ip addresses (most don't) or your router supports wan aggregation (r7450 doesn't), only 1 port is usable. 

So make sure its only the router plugged into the modem.

 

power off the modem and router and disconnect everything from both.

connection coax to modem. 

power modem on and leave it for 3-4 minutes. 

then connect ethernet to wan port on router.

power up router. give it the same 3-4 minutes to fully boot.

then see if it works. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.

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Message 2 of 4

All Replies
plemans
Guru

Re: Wi-Fi Router

Even through the cm1100 has 2 ethernet connections, unless your isp supports multiple public ip addresses (most don't) or your router supports wan aggregation (r7450 doesn't), only 1 port is usable. 

So make sure its only the router plugged into the modem.

 

power off the modem and router and disconnect everything from both.

connection coax to modem. 

power modem on and leave it for 3-4 minutes. 

then connect ethernet to wan port on router.

power up router. give it the same 3-4 minutes to fully boot.

then see if it works. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 2 of 4
JimPhelps
Initiate

Re: Wi-Fi Router

Thank you veru much.  This is finally working the way it should.

Message 3 of 4
plemans
Guru

Re: Wi-Fi Router

Glad to hear it! If you mark it as solved, it'll help the next person with that issue. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 4 of 4
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