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WiFi Connection of Nighthawk x10 keeps dropping whenever I turn on smart connect

wingyiulam
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WiFi Connection of Nighthawk x10 keeps dropping whenever I turn on smart connect

Hi, WiFi Connection of Nighthawk x10 keeps dropping nearly useless whenever I had smart connect on, it work just fine without smart connect. Anyone has a solve of it. Thank you!

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 1 of 4

Re: WiFi Connection of Nighthawk x10 keeps dropping whenever I turn on smart connect

What firmware version do you have on the R9000?

A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 4
wingyiulam
Aspirant

Re: WiFi Connection of Nighthawk x10 keeps dropping whenever I turn on smart connect

my firmware version is the latest 

V1.0.4.12

 

 

 

Message 3 of 4

Re: WiFi Connection of Nighthawk x10 keeps dropping whenever I turn on smart connect

If smart connect is important to you, you could try an earlier firmware version. First check that the updates in the latest version are important to you:

 

R9000 Firmware Version 1.0.4.12 | Answer | NETGEAR Support

 

As you are  using the latest firmware, it may be that you updated it yourself, in which case did you reset the router to factory settings after the firmware flash?

New firmware sometimes introduces changes that are not compatible with the old configuration.

So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.

This is a nuisance because you then have to reconfigure the device all over again.

You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.

 

The factory reset is more a "witchcraft" move than a technically informed solution, but it does seem to fix problems, especially on the wifi front. 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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