Orbi WiFi 7 RBE973
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Re: WiFi Connection

captjaye
Initiate

WiFi Connection

I can't connect some of my devices wirelessly.  And others will connect, but shortly disconnect.  I'm not having the issue with my work computer, but it's plugged directly into the router.  What is the issue?

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 6

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captjaye
Initiate

Re: WiFi Connection

Sorry for getting back so late.  We noticed the w-fi repeater was making a humming noise.  We unplugged and plugged it back in.  Even though our devices don't use the repeater, that resolved the issue.  Again, thanks for reaching out.

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Message 3 of 6

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plemans
Guru

Re: WiFi Connection

tough to tell with limited info. 

1. what firmware are you on? 

2. what gateway is it connected to? 

3. did this just start or how long has it been going on? 

4. is it only wireless devices with the issue? 

Message 2 of 6
captjaye
Initiate

Re: WiFi Connection

Sorry for getting back so late.  We noticed the w-fi repeater was making a humming noise.  We unplugged and plugged it back in.  Even though our devices don't use the repeater, that resolved the issue.  Again, thanks for reaching out.

Message 3 of 6
plemans
Guru

Re: WiFi Connection

eitherway, glad its working fine again

Message 4 of 6

Re: WiFi Connection


@captjaye wrote:

We unplugged and plugged it back in.  Even though our devices don't use the repeater, that resolved the issue. 


Maybe you just needed to restart devices in the correct order. This is important.

 

For future reference, when you have been changing things around, be sure to restart your network in this sequence:

  • Turn off and unplug modem.
  • Turn off router and computers.
  • Plug in and turn on modem. Wait 2 minutes for it to connect.
  • Turn on the router and wait 2 minutes for it to connect.
  • Turn on computers and rest of network.

 

Message 5 of 6

Re: WiFi Connection


@hashhash wrote:

log in to ur router admin using ....


 

Link spam avoid!

Message 6 of 6
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