Orbi WiFi 7 RBE973
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Re: Wifi connections no longer showing up

mnlamay
Follower

Wifi connections no longer showing up

My wifi connection names are no longer showing up on my phone or computer. I can confirm that my modem is working fine along with my wifi service. The router no longer has the lights lit up for 2.4GHz nor 5GHz. I assume the connection has something to do with these lights being off. I have tried resetting the device many times. My app is also not recognizing a device anymore. I have also tried to re-add the device to my app but it ask's to connect to my routers wifi and because nothing is populating I am unsure what to do. Please advise! Thanks!

Model: R6700|Nighthawk AC1750 Smart WiFi Router
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plemans
Guru

Re: Wifi connections no longer showing up

Have you tried pushing and holding the wifi on/off button for 2 seconds on the device? 

They're pretty easy to get hit and get disabled. And a factory reset doesn't clear it out as its a hardware disable. 

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