Orbi WiFi 7 RBE973
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Wifi problems

Ethannlee1
Aspirant

Wifi problems

Hello ! 

was wondering why some devices wont connect to my main router XR500 but will connect to my EX7700 access point upstairs 

wondered if i shoud reset my XR500 to factory and start again or is my EX7700 interfereing 

Model: XR500|Nighthawk Pro Gaming Router
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FURRYe38
Guru

Re: Wifi problems

Reset and setup from scatch on the XR router. Leave the EX OFF. 

Try disabling Smart connect as well. 

 

30 feet or more is recommended in between XR and EX📡 to begin with depending upon building materials when wirelessly connected.

 

Netgear has set up a community forum specifically for the NightHawk Gaming Router products. Most of the people who watch that forum are more likely to have experience with NH gaming router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/bd-p/en-home-nighthawk-pro-gaming-rout...


Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.

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