Orbi WiFi 7 RBE973
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Wireless Settings 2.4 & 5 GHz Not found?

jobin
Aspirant

Wireless Settings 2.4 & 5 GHz Not found?

win 10 reports Wirless Network Router Not Connected

 

routerlogin.com report Router Info check,  but Wirless Setting for both 2.4 and 5 are in red circle and X.

 

i can't figure how to adjust wirless settings.

 

anybody know?

 

thanks much!

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
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jobin
Aspirant

Re: Wireless Settings 2.4 & 5 GHz Not found?

dexter,

 

thank you very much!

 

i found one problem, a toggle for energy saving, in win 10, was on and needed to be off.  once switched, i hard reset and the netgear app popped up and fixed the settings.

 

well, at least i think that's what happened!  netgear site and genie diagnostics ain't universally wonderful.

 

it's not seeing 5G, but it's done that before, and it magics back after awhile.

 

jim

 

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DexterJB
NETGEAR Moderator

Re: Wireless Settings 2.4 & 5 GHz Not found?

Hi @jobin, welcome to the community! You may find the links below helpful.

 

http://kb.netgear.com/app/answers/detail/a_id/24095

 

http://kb.netgear.com/app/answers/detail/a_id/24096

 

Dexter

Message 2 of 3
jobin
Aspirant

Re: Wireless Settings 2.4 & 5 GHz Not found?

dexter,

 

thank you very much!

 

i found one problem, a toggle for energy saving, in win 10, was on and needed to be off.  once switched, i hard reset and the netgear app popped up and fixed the settings.

 

well, at least i think that's what happened!  netgear site and genie diagnostics ain't universally wonderful.

 

it's not seeing 5G, but it's done that before, and it magics back after awhile.

 

jim

 

Message 3 of 3
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