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X8 AC5300 - Port Forwarding rules disappear

lbtn
Aspirant

X8 AC5300 - Port Forwarding rules disappear

Long story short, realized my ip cameras weren't accessible via my phone and checked the port forwarding rules on the routerlogin page.

None of the rules I've created (cameras/xbox/etc.) appear. So I went to try and add the rules again and it does not let me, saying "conflict with service".

 

My rules are NOT there yet I can't add them again as they seem to somehow still be there? 

 

 

Firmware 

V1.0.2.130
Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 1 of 3
lbtn
Aspirant

Re: X8 AC5300 - Port Forwarding rules disappear

Found a file containing a backup from December 2018 

 

Switched to that and the problem is fixed but it shows me as still being on the latest firmware? (which I updated today before using the backup settings) so I'm not sure how I'm still on the latest firmware even though I the back up is 2 months old and there was a firmware update when I checked earlier today.

 

 

 

 

 

 

Message 2 of 3
antinode
Guru

Re: X8 AC5300 - Port Forwarding rules disappear

> [...] I'm not sure how I'm still on the latest firmware even though I
> the back up is 2 months old and there was a firmware update when I
> checked earlier today.

 

   That's easy.  Your "a backup from December 2018" is a _settings_
backup, not a complete firmware+settings image.  If you want to revert
to older firmware, then you'd need to load that older firmware.

Visit http://netgear.com/support , put in your model number, and look
for Downloads.  (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".)  Find the kit(s).
Download the kit(s) you want.  Read the "Release Notes" file for
instructions.

 

> Switched to that and the problem is fixed [...]

 

   It's possible that the old settings got corrupted by a firmware
update.  If so, then you might try a settings reset, and _manual_
reconfiguration (_not_ restoring settings from an old settings backup).


   If an update scrambled your old settings, then I wouldn't trust the
results you'd get from restoring an old settings backup into the new
firmware.  It ought to work, but that's also true for the update which
(may have?) caused the corruption/problem, and that seems to have done
its job poorly.

 

> [...] there was a firmware update when I checked earlier today.

 

   "checked" how, exactly?  I'd trust a visit to the Downloads site over
anything which the built-in check says.

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