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Forum Discussion
XR 500 can't detect internet but AC 1750 does just fine.
Hi, I recently purchased an XR 500 and tried all day yesterday to get it to work. My old router is a Nighthawk AC 1750 and it still works. I live in montana and have dsl service through a comtrend vr...
I also tried going back to an older firmware but now am back to the newest one I could find.
In AP modem it works when it's plugged into the old router.
> Here are some creenshots [...]
I can't (yet) see your pictures. In-line images must be approved by
a moderator before others can see them. The time required varies.
Attachments have no such limitation. Of course, attachments have their
own one-per-message limitation.
> As far as I know the modem's not PPPoE
It's a router question, not a modem question. Something like: "Does
your Internet connection require a login?".
> All the lights were white
Even the USB port-status indicators?
> I also tried going back to an older firmware but now am back to the
> newest one I could find.
As always, actual version numbers would be more useful than your
opinion of what's "newest" today (or "older").
antinode wrote:> Here are some creenshots [...]
I can't (yet) see your pictures. In-line images must be approved by
a moderator before others can see them. The time required varies.
Attachments have no such limitation. Of course, attachments have their
own one-per-message limitation.> As far as I know the modem's not PPPoE
It's a router question, not a modem question. Something like: "Does
your Internet connection require a login?".> All the lights were white
Even the USB port-status indicators?
> I also tried going back to an older firmware but now am back to the
> newest one I could find.As always, actual version numbers would be more useful than your
opinion of what's "newest" today (or "older").No my internet connection does not require a login.
The USB lights were not on, only power, internet, 2.4ghz, 5ghz, and eth1
However when i plugged in a usb drive the light did light up and transferred a file over fine.
The newest version number which i'm running now is 2.3.2.66, and the old one i tried was 2.3.2.32
Hdaveyboy wrote:
antinode wrote:> Here are some creenshots [...]
I can't (yet) see your pictures. In-line images must be approved by
a moderator before others can see them. The time required varies.
Attachments have no such limitation. Of course, attachments have their
own one-per-message limitation.> As far as I know the modem's not PPPoE
It's a router question, not a modem question. Something like: "Does
your Internet connection require a login?".> All the lights were white
Even the USB port-status indicators?
> I also tried going back to an older firmware but now am back to the
> newest one I could find.As always, actual version numbers would be more useful than your
opinion of what's "newest" today (or "older").No my internet connection does not require a login.
The USB lights were not on, only power, internet, 2.4ghz, 5ghz, and eth1
However when i plugged in a usb drive the light did light up and transferred a file over fine.
The newest version number which i'm running now is 2.3.2.66, and the old one i tried was 2.3.2.32
Without changing anything in the XR500's settings, if i plug in the XR500's internet cable to the old router's eth1, while the old router is connected to the internet, its working just fine.
> Without changing anything in the XR500's settings, if i plug in the
> XR500's internet cable to the old router's eth1, while the old router is
> connected to the internet, its working just fine.So, apparently, the XR500 is happy in itself, but there's some
problem in its interaction with your ISP (or modem). However, I still
can't see your pictures, and, with no other information about your ISP
connection, there's not much I can do but guess.> No my internet connection does not require a login.
And that guess was apparently good for nothing.