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Forum Discussion
Douglas426
Apr 15, 2022Tutor
Yale Wifi Smart Home Hub won't connect to NetGear AC1750
Yale tech line requested I get a reservation # from my ISP -- DHCP. My ISP did not know what that was and said I should check with my wifi router mfg. Anybody know what they were talking about ?...
plemans
Apr 15, 2022Guru - Experienced User
Can't get the yale phone app to connect to the wifi....
the app doesn't connect. Your phone does.
You can disable smart connect on your router to ensure you're connected to the 2.4ghz.
Got screen snips of the yale app failing?
And during what process?
Douglas426
Apr 15, 2022Tutor
I just got off the phone with Yale tech support. the are sending a new wifi module. I have no expectation that that is the issue. We will see.
Thank you for your expert help!