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Forum Discussion

mzagaja's avatar
mzagaja
Aspirant
Dec 22, 2021
Solved

Zoom Calls Intermittently Drop Audio When Wired

I have a Netgear R7000P and for unknown reasons when using Zoom I get semi-regular audio drops of 3-10 seconds. This only seems to occur when I am connected via a hardwire. A wireless connection to t...
  • FURRYe38's avatar
    FURRYe38
    Dec 22, 2021

    IF the power cycle doesn't solve this, a full on factory reset will be a next step. 

     

mzagaja's avatar
mzagaja
Aspirant
Mar 15, 2022

Ran a Factory Reset over the weekend and then noticed my speeds on my 500Mbps connection dropped to 300Mbps. I disabled NAT firewall protection along with ping and DoS protection and started to see expected 500Mbps speeds. No issues on hours of Zoom the past two days with this configuration, so will consider it a win.