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Forum Discussion
DStratman
Mar 02, 2021Guide
c7000v2 - Slow speed issue - is Factory reset advisable?
c7000v2 - Slow speed issue - is Factory reset advisable? The ISP (Suddenlink) was quick point the finger at my c7000v2 for the issue that just started today. My plan is only 30Mb down/2Mb up (a...
- Mar 04, 2021
Above is the log info pertinent to the connection and attached are two Connection page screenshots.
I was able to take this unit outside and connect directly to the ISP cable coming out of the ground. The Max speed was 7Mb down/1.5Mb up. (wifi)
I brought back in, did a factory reset and getting slower results. 3.7Mb down/2Mb up; (wifi)
Wired in-house was slower at 1.5MB down/2Mb up
I'm still in the camp that this is an ISP issue.
DStratman
Mar 04, 2021Guide
Above is the log info pertinent to the connection and attached are two Connection page screenshots.
I was able to take this unit outside and connect directly to the ISP cable coming out of the ground. The Max speed was 7Mb down/1.5Mb up. (wifi)
I brought back in, did a factory reset and getting slower results. 3.7Mb down/2Mb up; (wifi)
Wired in-house was slower at 1.5MB down/2Mb up
I'm still in the camp that this is an ISP issue.
plemans
Mar 04, 2021Guru - Experienced User
I'm in your camp as well. Your power levels are way out of spec and you have a ton of errors in your line.