Is that accurate? R6400[v1] or R6400v2? Look for "Model" on the product label. Connected to what?
> My local tech thinks Dell is prohibiting me [...]
Why? Why would "Dell" care? How? How could "Dell" be "prohibiting" you from doing anything? Time to look for a smarter "local tech"?
> Suggestions appreciated.
"prohibiting me" is not a useful problem description. It does not say what you did. It does not say what happened when you did it. As usual, showing actual actions (commands) with their actual results (error messages, LED indicators, ...) can be more helpful than vague descriptions or interpretations.
A clear description of what _does_ happen would be more useful than a vague description of what does _not_ happen.
What's the IP address of your (Dell?) computer? Which is connected to what, how?
Visit http://netgear.com/support , put in your (actual) model number, and look for Documentation. Get the User Manual (at least). Read. Beyond the basic set-up instructions, look for the LED descriptions and "Troubleshoot".
> cannot connect to 168.192.1.1
Regarding "cannot", see "not a useful problem description [...]", above. Presumably "168.192.1.1" was an error?
My local tech thinks Dell is prohibiting me from connecting to 192.168.1.1.
Who told you that? That's a local address on your own network. It is supposed to be the way into the graphical user interface (GUI) of your R6400. Dell has no way of controlling it.
