Reply

darn, couldn't find circle on your router r6400v2

Noalv
Follower

darn, couldn't find circle on your router r6400v2

Hello, 

yesterday I bought this new router (r6400v2) mainly for parentals control use and it seems that what ever i do, circle cannot find the router.

i did reset the router,

i turned to the support via chat. no help... - i updated the firmware automaticly and manual (as I was instructed by Netgear support)

i followed all the instructions regarding setup

i did a search here and on google in order to find if there is a solution to my problem... 

nothing...

 

is there a solution to that? i waisted to much time and energy in order to operate circle, with no succes.

this router is supposed to support circle service, and i just spent 200 usd on a router that does not provide what i need and is the reason for buying...

 

thanks

Screenshot_20211007-205101_Circle 1st gen.jpg

Model: R6400|AC1750 Smart WiFi Router
Message 1 of 2
FURRYe38
Guru

Re: darn, couldn't find circle on your router r6400v2

Netgear has set up a community forum specifically for the Circle product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle

https://www.netgear.com/home/services/smart-parental-controls/
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls
https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orb...
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/NOTICE-Live-Parental-Control-Service-based-o...

Good Luck

My Setup Internet Cable 1000↓/50↑ CAX80 Mode Mode | ISP SparkLight | Wifi Router Orbi RBK853 v4.6.7.5(Router Mode), Wired BackhaulSwitches Netgear GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, CBR750, RBK953(v6.0.3.68) & XR450(v130), RBK853 v4.6.7.5(AP) & RBK752 v4.6.7.5, RBK50(v23), SXK30(v110), R7000(v34), R7800(v84), R7960P(v84), EX7500/EX7700, GS308v3 and WNHDE111


 


 


Testing

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 100 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E