devices connecting

[Hydro89]

So I have a nintendo switch and it will not connect to the server. The password is right I already tried with nintendo support and they are no help.

[plemans]

Won't connect to the server? 

Or won't connect to the router? 

A little unclear on what is actually happening. 

what firmware is on the router? 

What modem/gateway is the router connected to? 

[michaelkenward]

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@Hydro89 wrote:

So I have a nintendo switch and it will not connect to the server.

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And what happens when you try? Any helpful error messages?

Connect how? Wired? Wifi?

[Hydro89]

It connects to the router but not the server. I need I think to open the port forwarding thing.

[Hydro89]

its wifi 

[michaelkenward]

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@Hydro89 wrote:

It connects to the router but not the server.

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Tell us in a bit more detail what is going on.

How about the other questions from @plemans? In particular, what modem/gateway is the router connected to?

What are the messages that you see when you connect to the router?

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I need I think to open the port forwarding thing.

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What makes you think that?

Talk of "the port forwarding thing" doesn't mean much unless you know what you are doing. For that you need to ask the people who support the Nintendo switch.

This may help:

Search - NETGEAR Communities – Nintendo Switch

[Hydro89]

i have netgear modem idk gateway i talked to my net provider he said port forwading he said call my router support and i talked to nintendo they said to talk to my net provider but i click connect to net it connects to the wifi but fails to connect the the server thts what it says 

[michaelkenward]

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@Hydro89 wrote:

i have netgear modem ...

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What is it? So far all we know is that you have an R7000. That's a router, not a  modem.

Netgear has made dozens of modems over the years. Many are modem/routers. That makes life complicated.

Look on the back of your modem.What is the model number?

[Hydro89]

i have a night hawk router thats the r7000 i have a seperate moden just a reg netgear modem CM1000v 2

[plemans]

what firmware is on the router?

Does the switches other online activities work? 

[Hydro89]

yes everything lit up

[DexterJB]

Hi @Hydro89, to confirm, the switch can perform other online functions, correct? Are you trying to play a specific game?

Dexter