Reply

iPad won't connect to R7800 after firmware update ...

gweempose
Tutor

iPad won't connect to R7800 after firmware update ...

I just updated the firmware on my Nighthawk X4S R7800 to v1.0.2.74. Prior to this, everything was working fine, but now my iPad will no longer connect to the 5 GHz network. I tried changing the network key, and even removing security altogether, and it still won't connect. I also tried resetting the network settings on the iPad, rebooting the iPad, rebooting the router, moving closer to the router, etc ... Nothing seems to work. Fortunately, I can still connect to the 2.4 GHz network, but this is obviously less than ideal.

 

For the record, I am running my R7800 in "Acess Point" mode, and Smart Connect is not enabled.

 

Does anyone have any suggestions? I'm at my wits end.

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 1 of 8
plemans
Guru

Re: iPad won't connect to R7800 after firmware update ...

tried downgrading the firmware back to the one you were on?

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 2 of 8
labatt
Mentor

Re: iPad won't connect to R7800 after firmware update ...

With Apple products you might have to do a network forget and reconnect. Apple tends to be finicky. 

Modem CM2050V
Message 3 of 8
mwinlb
Guide

Re: iPad won't connect to R7800 after firmware update ...

This firmware (.74) has serious issues. Tried it on 2 different devices with the same problems, disconnects, reboot loops etc. Downgraded to .68 all is working again.

Message 4 of 8
gweempose
Tutor

Re: iPad won't connect to R7800 after firmware update ...

I tried "forget and reconnect". No dice, but thanks anyway.

Message 5 of 8
gweempose
Tutor

Re: iPad won't connect to R7800 after firmware update ...

"tried downgrading the firmware back to the one you were on?"

 

I'm ready to give this a shot. This new firmware just doesn't seem ready for prime time. Where can I find the older firmware?

Message 6 of 8
plemans
Guru

Re: iPad won't connect to R7800 after firmware update ...

https://www.netgear.com/support/product/R7800.aspx
click on downloads and then at the bottom "+view previous versions"
Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 7 of 8
mself
Aspirant

Re: iPad won't connect to R7800 after firmware update ...

I have similar problems with my MacBook after upgradng.  Had to revert to the previous firmware and then all was fine again.

 

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/After-V1-0-2-74-update-R7800-crashes-wheneve...

Message 8 of 8
Top Contributors
Discussion stats
  • 7 replies
  • 632 views
  • 5 kudos
  • 5 in conversation
Announcements

Orbi WiFi 6E