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interferes with phone system

6Monroes
Aspirant

interferes with phone system

Ever since I installed the Router, my phone system has been acting up. I use 8x8 VoIP.  THey seem to think the problem is the router and the setup. I am not sure if that is it or something else. Any suggestions?

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
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schumaku
Guru

Re: interferes with phone system

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IrvSp
Master

Re: interferes with phone system

Well, I don't know what you have in the way of the VioP system, but I'd suggest posting the the correct forum, https://community.netgear.com/t5/Cable-Modems-Routers-and-DSL/ct-p/en-home-dsl-and-cable-modems. In addition, supply some real information, "my phone system has been acting up" doesn't convey to me anything to even suggest.

 

Also say what you had when it did work and what was changed? General router settings as well would help so maybe someone could suggest what to change.

Message 2 of 5

Re: interferes with phone system

Your footer says that you have a C7000.

 

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. This is easily done, given Netgear's impenetrable community structure.

The C7000 is a Cable Modem/Router.


You might get better replies, and find other answers, over in the appropriate section:

Cable Modems & Routers

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 3 of 5
schumaku
Guru

Re: interferes with phone system

Disable the SIP ALG, then cold boot your VoIP phones again.

 

How to disable SIP ALG on your NETGEAR device using the genie interface

Message 4 of 5
6Monroes
Aspirant

Re: interferes with phone system

Thank you.  That solved my issue

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