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need telephone support

434gibson
Follower

need telephone support

I really need to talk to someone on the phone and I cannot find the phone number. I need to secure my wifi. It ias an unsecured network at the moment.

Model: JR6100|AC1200 WiFi Router
Message 1 of 3
myersw
Master

Re: need telephone support

I suspect that folks here on the forum can help you with your problem without Netgear support. We here have lots of experience and can probably help with your issue if you would please provide following.

Router?

Firmware, number not something like latest.

What the problem you are having. 

--Bill
ISP Comcast, Modem-Netgear CM1150V, Router-Unifi Security Gateway-Pro4, AP-2 Unifi AP-LR
Tesla > Edison
Message 2 of 3
IrvSp
Master

Re: need telephone support

On the WIRELESS settings, did you enable any security? What says it is 'unsecured'?

Message 3 of 3
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