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nighthawk CM1200 will not load most pictures and videos from facebook

oldmom
Aspirant

nighthawk CM1200 will not load most pictures and videos from facebook

Most pictures and videos in Facebook and Instagram do not load. When wifi is turned off, they load immediately on cellular.  I have tried a reboot and firmware is up to date.  

Model: CM1200|Nighthawk Multi-Gig Speed Cable Modem
Message 1 of 3
antinode
Guru

Re: nighthawk CM1200 will not load most pictures and videos from facebook

> Model: CM1200|Nighthawk Multi-Gig Speed Cable Modem

 

   A CM1200 is a modem.  As such, it's generally too stupid to block
anything.  It also has no wireless capability.  Perhaps your
(innocent-bystander) modem is connected to some (potential-culprit)
router or other, which might be smart enough to cause the trouble you're
seeing.

 

> [...] I have tried a reboot [...]

 

   "a reboot" of _what_?

 

> [...] and firmware is up to date.

 

   "firmware" of _what_?  As always, an actual version number would be
more useful than your opinion of what's "up to date" today.  (On
whatever it is.)

Message 2 of 3
antinode
Guru

Re: nighthawk CM1200 will not load most pictures and videos from facebook

      https://community.netgear.com/t5/x/x/m-p/2129622

 

   Starting multiple threads for one problem is seldom maximally
efficient.

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