Orbi WiFi 7 RBE973
Reply

nighthawk R8500

dottiellen
Aspirant

nighthawk R8500

I install a new R8500 router. I us ethernet with router to verizon gateway modem. The internet works fine for a few hours, then it quits.  I try resetting, it dorsn't work.  It is a brick.  This is my 3rd one in 4 days.  Help!  I have a new one, don't dare to install it until I get some answers

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 1 of 6

Accepted Solutions

Re: nighthawk R8500

That is why the question of FW could be an issue.

I agree that both devices have trouble communicating. Maybe FW update can solve the issue!

View solution in original post

Message 4 of 6

All Replies

Re: nighthawk R8500

What FW are you using?

Try to reboot your modem.

 

Message 2 of 6
clithes
Prodigy

Re: nighthawk R8500

If it's your 3rd one in 4 days I would suggest it's not the router but the way you are setting it up to work with the modem.  What modem version/model do you have?

Message 3 of 6

Re: nighthawk R8500

That is why the question of FW could be an issue.

I agree that both devices have trouble communicating. Maybe FW update can solve the issue!

Message 4 of 6
dottiellen
Aspirant

Re: nighthawk R8500

I decided to set the router up as ap. It seems to be working fine for now. Thanks, I took your advise, rebooted the verizon gateway modem.  All is fine. 

Message 5 of 6

Re: nighthawk R8500

you are welcome!

Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 3671 views
  • 4 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7