Orbi WiFi 7 RBE973
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nighthawk R8500

astinson416
Follower

nighthawk R8500

I received emails to update my firmware and when I click on the links or try to go the the web address separately, I keep getting an error saying y devide is not connected to the wifi network.  I have cleared the browsing history as it suggested and it still does not work.  It is the only computer I have and I can get on any other websites......how can I not be connected and what else can I do to perform these updates?

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
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JamesGL
Master

Re: nighthawk R8500

Hi astinson416,

 

Try to access it via the IP address of the router. For ex. 192.168.1.1.

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JamesGL
Master

Re: nighthawk R8500

Hi astinson416,

 

Try to access it via the IP address of the router. For ex. 192.168.1.1.

Message 2 of 3
JamesGL
Master

Re: nighthawk R8500

Hi astinson416,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

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