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Re: nighthawk r7000 live parental controls sites cant be reached

pswatton
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nighthawk r7000 live parental controls sites cant be reached

when i enable live parental controls i have 2 domains that display the following error when trying to access them.

 

This site can’t be reached

harefield.org.uk’s server DNS address could not be found.

 

ERR_NAME_NOT_RESOLVED
 
the two doamins are harefield.org.uk and harefield.org
 
i have other domains hosted on the same server that have no issues at all.
 
If i turn live parental controls off the sites work.
If i enable live parental controls but set the blocking to none they still dont work.
 
As I administer the web site with the problem i cant use live parental controls. any ideas? by the way, both domains use ns1.bluebellhost.com and ns2.bluebellhost.com
 
thanks
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
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JamesGL
Master

Re: nighthawk r7000 live parental controls sites cant be reached

Hi pswatton,

 

Reset the router and reconfigure it manually. Try to reconfigure the LPC and check again if the same problem. By the way, what is the firmware version of the router?

 

JamesGL
Community Team

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