Orbi WiFi 7 RBE973
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no confirm button to initiate firmware upgrade

LangWith
Follower

no confirm button to initiate firmware upgrade

Hello,

 

In an effort to update the firmware (1.0.0.60), which I have done on this computer before using Safari, I cannot see a button to allow me to confirm that I would like to do the update to version 1.0.0.94. Please see the screenshot.

 

I have also tried this on Google Chrome, as well as Firefox, but the button to confirm the update does not appeasr in any of them. Further to that, I have a differnet Netgear router at home and was able to update the firmware last week without any issue.

 

When I locate the firmware update file to download is manually, it shows what appears to be a higher version (1.0.0.104) than the one that shows when trying to use the update assistant (1.0.0.94).

 

Why is the confirm button not showing to allow the update to be done in the assistant?

If I have to do this manually, is the higher version (1.0.0.104) suitable considering that it is not the one offered when using the assistant?

 

Regards.

Model: D6400|AC1600 WiFi VDSL/ADSL Modem Router?802.11ac Dual Band Gigabit
Message 1 of 2

Accepted Solutions
antinode
Guru

Re: no confirm button to initiate firmware upgrade

> Why is the confirm button not showing to allow the update to be done
> in the assistant?

 

   Fine quality firmware development and testing?

 

> If I have to do this manually, is the higher version (1.0.0.104)
> suitable considering that it is not the one offered when using the
> assistant?

 

   If you're in doubt, then look for "View Previous Versions" under the
latest available version on that page.

 

   Complaints abound about failure to suggest multiple newer versions on
the R7000.  One example:

 

      https://community.netgear.com/t5/x/x/m-p/2069376#M186506

 

Similar problems on other models would not amaze me.

 

      https://community.netgear.com/t5/x/x/m-p/2107477

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Message 2 of 2

All Replies
antinode
Guru

Re: no confirm button to initiate firmware upgrade

> Why is the confirm button not showing to allow the update to be done
> in the assistant?

 

   Fine quality firmware development and testing?

 

> If I have to do this manually, is the higher version (1.0.0.104)
> suitable considering that it is not the one offered when using the
> assistant?

 

   If you're in doubt, then look for "View Previous Versions" under the
latest available version on that page.

 

   Complaints abound about failure to suggest multiple newer versions on
the R7000.  One example:

 

      https://community.netgear.com/t5/x/x/m-p/2069376#M186506

 

Similar problems on other models would not amaze me.

 

      https://community.netgear.com/t5/x/x/m-p/2107477

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