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not connected error

craigkinsel
Aspirant

not connected error

Hi.

 

New router. I'm getting this a lot (RED not connected) and I don't know why. My connection seems to be working.

 

Suggestions?

 

CraigScreen Shot 2017-05-05 at 11.17.03 AM.png

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 3

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JamesGL
Master

Re: not connected error

Hi craigkinsel,

 

1. What is the firmware version of the router?

2. What web browser did you use? Try different browsers.

View solution in original post

Message 2 of 3

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JamesGL
Master

Re: not connected error

Hi craigkinsel,

 

1. What is the firmware version of the router?

2. What web browser did you use? Try different browsers.

View solution in original post

Message 2 of 3
JamesGL
Master

Re: not connected error

Hi craigkinsel,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 3 of 3
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