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not connected to router's wifi network

Retired_Member
Not applicable

not connected to router's wifi network

Nighthawk router is connected to ISP's router. Internet connection light on the router is lit up. The router's network does not show up in the list of wifi networks on my computer.

Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 1 of 5
yddtime
Luminary

Re: not connected to router's wifi network


@Retired_Member wrote:

Nighthawk router is connected to ISP's router.

Which ports are you using?

 

@Retired_Member wrote:

Internet connection light on the router is lit up.


Which router?

 

@Retired_Member wrote:

The router's network does not show up in the list of wifi networks on my computer.


Which router? How did you configure the Wifi?

R7000 is in the recycle bin
Message 2 of 5
IrvSp
Master

Re: not connected to router's wifi network


@Retired_Member wrote:

Nighthawk router is connected to ISP's router. Internet connection light on the router is lit up. The router's network does not show up in the list of wifi networks on my computer.


There is so much info missing here I don't know where to start?

 

First, WHY are you using 2 routers?

 

Do you have a WIRED connection?

 

How did you setup the NG router?

 

Which leads to did you ENABLE the SSID's and the BROADCAST of the SSID?

 

Can you CONNECT to the SSID if you use 'other' or 'hidden' options on the devices to connect?

 

If on Windows, did you run a 'WIFI SCANNER' like Acrylic and does it see the SSID?

 

What SSID band are you connected to (2.4 or 5Ghz)?

 

What are the colors of the LED's on the router top? Is the WIFI on one?

 

What CHANNELS are your SSID's on?

Message 3 of 5
Retired_Member
Not applicable

Re: not connected to router's wifi network

Problem has been resolved.

Message 4 of 5
IrvSp
Master

Re: not connected to router's wifi network


@Retired_Member wrote:

Problem has been resolved.


Mind telling us what you did?

Message 5 of 5
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