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Forum Discussion

togatoga's avatar
togatoga
Guide
May 22, 2018
Solved

"Attached devices" and "Access Control" not working on Nighthawk X10

Hoping someone can help before I give up and send this router back.  Router setup was routine.  I do not protect my home network with a password; rather I use a MAC access list, which worked with my ...
Troubleshooting
  • bbaraniec's avatar
    bbaraniec
    Aug 07, 2018

    ChristineT DarrenM I was able to change names and status from allowed to block and remove (null) devices.

    Some of the devices had proper description as long as they were offine, as soon as they were connected to router the name was replaced with "n/a". In some cases I was able to fix the name in Access Control. In couple cases the name change was not being saved. In those cases I've used Connected Devices and the name was accepted.

    Also changing device type in Connected Devices works. The Genie App still doesn't recognize the proper types of some devices. For example my iPhone type is set to iPhone and in Genie App is shown as Arlo.

    That's it basically, both Access Control and Connected Devices are accessible again and working as intendet. Thanks.

W4DRA-Dave's avatar
W4DRA-Dave
Aspirant
Jun 23, 2018

ChibiKev 

Well so far so good. I did it after posting the last message and it too a while to put all the IP address's back in but I got the inportant one back in. I did save the config before the install but was afraid to use it because I didn't want to take the chance. Anyway thank you for your reply in this matter and the help. I will post an update in a week or less. Only thing I see is that the internet speeds are lower now. Before I was getting around 40Mbs now its about 15-20. I may have to tweak the settings again. VIASAT Sattelite Internet is real pickey.

 

Cheers

Dave

W4DRA-Dave's avatar
W4DRA-Dave
Aspirant
Jul 02, 2018
W4DRA-Dave wrote:

ChibiKev 

Well so far so good. I did it after posting the last message and it too a while to put all the IP address's back in but I got the inportant one back in. I did save the config before the install but was afraid to use it because I didn't want to take the chance. Anyway thank you for your reply in this matter and the help. I will post an update in a week or less. Only thing I see is that the internet speeds are lower now. Before I was getting around 40Mbs now its about 15-20. I may have to tweak the settings again. VIASAT Sattelite Internet is real pickey.

 

Cheers

Dave

*************************************************************************************************************************************************************

Well it's been 10 days now and everything is running normal like it's supposed to.

I want to give a big thank you to ChibiKev  for the link.  

Also don't forget to do a factory reboot or reset before tring to use the router. Because after 

it said the firmware was updated and showed at the top right of the browser it did not act as 

it should. Make sure you save a copy of your settings before the factory reboot.

Everyone havd a great day.

Dave