"No Disk." Error in ReadySHARE

[sshukla]

Hello,

I'm getting a "No Disk." error when I have my NTFS USB hard disk directly connected into the usb 3.0 port on the R7000 router. I was working for several months but I had to connect the hard disk directly to my computer to copy and move some files around. Once I reconnected it to the router it was no longer recognized. I have restarted the router several times and the firmware seems to be up to date.

Thoughts?

Thanks,
Sumit

[JamesGL · Accepted solution]

Hi @sshukla,

Have you performed a factory reset on the router?

Regards,

JamesGL
Community Team

[JamesGL · Accepted solution]

Hi @sshukla,

Have you performed a factory reset on the router?

Regards,

JamesGL
Community Team

[sshukla]

I performed a factory reset and the issue was resolved--thanks for the suggestion. I still do not know what happened and wish it was possible to resolve w/o factory reset.

thanks,

s

[JamesGL]

Hi Sshuka,

Glad to know it works. Feel free to provide update if ever it happens again.

Regards,

JamesGL
Community Team