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sudden R7000 slow wifi

gotigers
Aspirant

sudden R7000 slow wifi

Xfinity 1G service, i get 800-900Mbs. Netgear CM1000 v2 Modem.

 

Until a week ago, any wireless device was getting 200-400mbs. The day after my hardware warranty went out, that stopped. Nice scam netgear. Regardless, it went from 200Mbs to 1-40Mbs wifi. Nothing changed. 

 

My gaming PC that is wired to the router gets 800-900Mbs consistently. 

 

Where do i start?

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 5

Accepted Solutions
plemans
Guru

Re: sudden R7000 slow wifi

There is a newer version of the firmware version 1.0.11.116.

Also, the agreed upon stablest/fastest version is the 1.0.9.42 version.

With any changes tot he R7000 firmware, I recommend doing it over a hardwired connection and then doing a factory reset/clean install afterwards. By clean I mean don't use a backup configuration. 

 

https://www.netgear.com/support/product/r7000.aspx

Current Setup: CM2000-> SXK30-> GS716v2-> RAXE500->

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Message 4 of 5

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plemans
Guru

Re: sudden R7000 slow wifi

Are you connected to the 2.4ghz or the 5ghz?

5ghz is much faster but has shorter range. 

2.4ghz is much much slower but broadcasts further and through more materials. 

What device are you testing on?
Are you using smart connect? 

What firmware is on the router? 

Current Setup: CM2000-> SXK30-> GS716v2-> RAXE500->
Message 2 of 5
gotigers
Aspirant

Re: sudden R7000 slow wifi

I've tried 2.4, 5 and smart connect

 

Firmware - V1.0.11.110_10.2.100

 

Iphone 11, Ipad gen 7, Ipad air gen 3, Roku stick, fire stick. All slow and buffering

Message 3 of 5
plemans
Guru

Re: sudden R7000 slow wifi

There is a newer version of the firmware version 1.0.11.116.

Also, the agreed upon stablest/fastest version is the 1.0.9.42 version.

With any changes tot he R7000 firmware, I recommend doing it over a hardwired connection and then doing a factory reset/clean install afterwards. By clean I mean don't use a backup configuration. 

 

https://www.netgear.com/support/product/r7000.aspx

Current Setup: CM2000-> SXK30-> GS716v2-> RAXE500->

View solution in original post

Message 4 of 5
gotigers
Aspirant

Re: sudden R7000 slow wifi

I updated the firmware. That solved much of the issue but not all. Changing the 5Ghz to channel 48 (closest to 50 available) got the signal much stronger. The signal went from under 10Mbs to over 140Mbs while testing 4 wireless devices at the same time. Not bad. I will wait and test again tomorrow to make sure it was a perm fix. If it is still over 140 per device tomorrow, i will select the above post as a solution.

Message 5 of 5
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