NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
switching to IPv6
im having issues switching from ipv4-ipv6 when i enter the site to get into router setting the user name admin and password password dont work....my xbox wont connecto using ipv4 for some reason , ca...
Is it giving you incorrect password/login result?
When you first set it up, it asks you to change the password.
So if you don't know your password, then you'd need to use the password recovery option.
If you didn't set it up, then you'd need to factory reset to get back in.
so i just spoke with spectrum they said i need a cat6 ethernet cable and it should work just fine, so im goin to run out and get one and see if that changes anything, im almost positive but before i moved with same router and modem i was able to hardwire using this cord with existing equipment
the cable shouldn't impact ipv4-ipv6 settings. It also shouldn't impact your password
so if i dont remember setting up a user name and password, how do i reset the router so i can do so?
plemans wrote:the cable shouldn't impact ipv4-ipv6 settings. It also shouldn't impact your password
Push and hold reset for 7-15 seconds while powered on.
That'll reset it back to factory. Then follow the install guide.
There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.