Orbi WiFi 7 RBE973
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Re: update V1.0.5.36

CLAIREWp3
Tutor

update V1.0.5.36

Our router constantly stays on 60GHZ since the update and the router is constantly restarting since the update - nothing shows on the logs so it can only be the update as we had no issues before update  V1.0.5.36.

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 1 of 9

Accepted Solutions
CLAIREWp3
Tutor

Re: update V1.0.5.36

Thank you, the downgrade (down to the previous version) worked last night and had no issues since.

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Message 8 of 9

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plemans
Guru

Re: update V1.0.5.36

Have you tried a factory reset and reinstall?

Or tried downgrading the firmware?

Message 2 of 9
CLAIREWp3
Tutor

Re: update V1.0.5.36

I looked online and could only find V1.1.0.18 - tried installing that and what a mess it really did not like it, gave me constant "trying to configure" window.

 

I would prefer not to factory reset

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 3 of 9
plemans
Guru

Re: update V1.0.5.36

Not sure where you were looking but you can get the current and all the older firmwares on the support site. 

https://www.netgear.com/support/product/R9000.aspx

 

Message 4 of 9
CLAIREWp3
Tutor

Re: update V1.0.5.36

best steps for downgrading?

 

Message 5 of 9
plemans
Guru

Re: update V1.0.5.36

  • download the version you want
  • extract it
  • manually connect a pc/laptop to your router (disable the pc/laptops wifi)
  • follow the manual firmware update process but use the firmware you downloaded
  • *optional but recommended* factory reset the router and reinstall. 
Message 6 of 9

Re: update V1.0.5.36

Message 7 of 9
CLAIREWp3
Tutor

Re: update V1.0.5.36

Thank you, the downgrade (down to the previous version) worked last night and had no issues since.
Message 8 of 9
plemans
Guru

Re: update V1.0.5.36

Glad to hear it fixed it! If you mark it solved, it might help the next person with this issue

Message 9 of 9
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