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Re: what do i do if i dont have answers to security questions?

ewgrace
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what do i do if i dont have answers to security questions?

 
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80njc80
Apprentice

Re: what do i do if i dont have answers to security questions?

Presumably you have physical access to the device so a hard reset is available...  Otherwise, you either need to know the password (default or amended) or the secondary means of access i.e. security qustions.

Message 2 of 3

Re: what do i do if i dont have answers to security questions?

You don't say what the hardware is, but in general if the default password on the bottom of the thing (password) does not work you will have to factory reset the thing and then get it back to the defaults.

 

When you do get back in there, either disable "password recovery", or whatever it is called for your box, or provide answers that you can remember.

 

If you do not disable password recovery, you can get locked into that screen asking for security details.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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