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I unplug my router and modem each night. When I plugged them in this morning, the wifi wasn't working. At first my devices were showing the wifi symbol with the !. When I tried to troubleshoot--unplugging, rebooting, checking cables, I lost the wifi symbol completely. My network isn't showing up on any of my devices.
I called my cable company to troubleshoot and they couldn't find a problem on their end. The Nighthawk app shows "Internet: Online" but I can't connect to perform any troubleshooting or updates.
The router is r6700 AC1750. On the face of the router only the first 2 lights are lit. Any suggestions?
What Firmware version is currently loaded? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed on the router?
Normally modems and routers are designed to be ON and online 24/7. There would be no need to turn them off each night. Doing this maybe causing hardware stress and faults.
What Firmware version is currently loaded? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed on the router?
Normally modems and routers are designed to be ON and online 24/7. There would be no need to turn them off each night. Doing this maybe causing hardware stress and faults.
