xbox one connection problems

[Zachocoonnell04]

I set up my router correctly, but when I go to connect my xbox one s to the WiFi, it comes up with either “cant connect. Please check if your password is correct and try again.” Or, “can’t connect to DCHP server.” Can someone please help me connect my xbox one s to my router? It’s a AC1750 smart WiFi router dual band gigabit R6350

[DexterJB · Accepted solution]

Hi @Zachocoonnell04,

Welcome to the community!

1. Do you have other wireless devices that can connect to the network using the same WiFi password?

2. You can confirm if the password you are putting in is correct by accessing the router UI. This link may help out.

Regards,

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @Zachocoonnell04,

Welcome to the community!

1. Do you have other wireless devices that can connect to the network using the same WiFi password?

2. You can confirm if the password you are putting in is correct by accessing the router UI. This link may help out.

Regards,

Dexter

Community Team

[DexterJB]

Hi @Zachocoonnell04,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team