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2nd RAX80 and all it does is drop the internet connection a dozen times a day.
I'm on my second RAX80 replaced by Netgear under warranty and this POS drops the internet about a dozen times a day. The wife was video conferencing from home and once in each of three different vid...
Thanks BBAZ! Sounds like a great solution, despite shelling out another $150. Looks like prices have gone up a bit... best price I found online was $189 through amazon.
My AX8 is a piece of crap.
I am within the 30 day window. I work in tech, and just....need reliable service. I can't be sitting around rebooting my stuff constantly, tinkering with settings. I am about ready to setup a return. If it isn't devices disconnected from wired or wireless; its just crap service. The performance is all over the place. From absolutely terrible, to spectacular.
I have 400/20 service.
This device I am on.... google speedtest shows 70 down/11 up. Speedtest.net shows 204 down/20 up. Moments later, I run google speedtest again - 327 down/3 up. Seconds later - Google speedtest shows 170 down/20 up.
Next to this device....a Macbook Pro...its pulling 7.5 down/2 up on google speedtest. Speedtest.net shows the same terrible performance. This time, it started around 3-4 Mbps - crept up to 52 download, with upload hitting the full 20. Now....now I dont know what just happened but within a timeframe of 2 minutes here - the same Macbook Pro is pulling 391/18 (the service I actually expect). Within 90 seconds - my Macbook Pro is back to 28 down/11 up - creeping up to the full 18.I really never know what the performance is going to be like on the AX8.
I have disabled QoS (WMM enabled), also disabled Smart Connect and IPV6. 5ghz is on channel 44. 2.4ghz is set to auto. Beamforming is enabed. MU-MIMO enabled. AX enabled. Running the latest firmware.
I thought I solved some latency issues while working from VDI desktops with the latest firmware, but today - the latency is back. The performance tho - the wireless performance, is just all over the place. The stability of the device - just sucks. Half the time, smart devices aren't able to communicate with Google Home, or they've been kicked off the 2.4ghz network.
Netgear support is useless. I totally recommend returning mine. In fact, during this email - I've come to the conclusion I cannot live with this device. This device will get me fired from work..........
Update! - Swapped out for my AX8 for an old TP Link Archer C8 - and all these devices that were throwing speedtests as low as 3-4 down/2 up; is now solid 400 down/20 up - on everything. It really sucks I spent 2 weeks+ living with this device. Constantly tinkering with it, constantly trying to get it stable.
After seeing everything all over the house up and down like a yo-yo after upgrading the firmware, and dealing with wildly inconsistent wireless speeds - I just had to return it.
Bless you all who are willing to tolerate this kind of product. I don't know how this product is sold all across America in stores. I don't know how Netgear feels proud of this lineup of devices. It is just amazing to see the amount of dissatisfaction surrounding these devices.
It sounds like Netgear has no interest in addressing the issues. They will just continue to ask you to reset to factory default, go try a bunch of different configurations that might get the device in a reliable/consistant state; but only temporary. Like I had a pretty decent experience with wireless performance post-firmware upgrade....it wasn't bad. The devices kept getting kicked off 2.4Ghz, and even wired devices would get disconnected, so if you can tolerate that, lol....
I have no idea what Netgear is doing here, and I cannot be a customer of theirs again. There is not a single positive thing about the experience.
Nothing but frustration and wasted time....
Congratulations,
I went with the Archer C4000. Half the price and solved all of my connectivity issues. Not to mention the Netgear interface software was garbage. I would go through my list of conected devices and change their name and icon so I could tell exactly what they were; then when I closed the software down and re-opened it all of my changes would have been eradicated. The problems with the RAX80 go beyond the product and it's performance. The internet gateway and it's services are junk too. Netgear should be put in prison for creating such a piece of garbage. Good luck to you.