NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

menana's avatar
menana
Aspirant
Apr 02, 2021

AX1800 Mesh WiFi 6 system firestick problem

Just purchased the AX1800 do to problems with our provide router by our ISP. We use firesticks to stream our entertainment.  I installed the router and the 2 satellites and then the firestick would n...
plemans's avatar
plemans
Guru - Experienced User
Apr 02, 2021

what modem/gateway is the router connected to? 
What actual system do you have? AX1800 is a speed, not a model

menana's avatar
menana
Aspirant
Apr 02, 2021
The model is a mk63. The modem is one supplied by our ISP Spectrum. It doesn't have a make on it.
  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 02, 2021

    some isp's supply modem/router combo devices which can cause a double nat and the occassional issue. does your modem have a model number on the label