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Orbi WiFi 7 RBE973
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AX1800 Mesh WiFi 6 system firestick problem

menana
Aspirant
Aspirant
‎2021-04-02 11:35 AM
‎2021-04-02 11:35 AM

AX1800 Mesh WiFi 6 system firestick problem

Just purchased the AX1800 do to problems with our provide router by our ISP. We use firesticks to stream our entertainment.  I installed the router and the 2 satellites and then the firestick would not work.  Note: we have ClientVPN installed on our firesticks. Any ideas?

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plemans
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‎2021-04-02 12:54 PM
‎2021-04-02 12:54 PM

Re: AX1800 Mesh WiFi 6 system firestick problem

what modem/gateway is the router connected to? 
What actual system do you have? AX1800 is a speed, not a model

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menana
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‎2021-04-02 02:33 PM
‎2021-04-02 02:33 PM

Re: AX1800 Mesh WiFi 6 system firestick problem

The model is a mk63. The modem is one supplied by our ISP Spectrum. It doesn't have a make on it.
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plemans
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‎2021-04-02 02:36 PM
‎2021-04-02 02:36 PM

Re: AX1800 Mesh WiFi 6 system firestick problem

some isp's supply modem/router combo devices which can cause a double nat and the occassional issue. does your modem have a model number on the label

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