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Forum Discussion
AX1800 blocking email access POP3
Netgear AX1800 RAX10 Firmware V1.0.14.134 Suddenly blocking e-mail ports 110 and 587, all other internet services are working. I also tried previous firmware, V1.0.13.128. No port blocking ...
It's definitely the router. Not able to access e-mail with two different computers if the router is in the path.
Remove the router, and e-mail works just fine from both computers.
This issue began yesterday morning, all had been working fine since May 18th when I purchased this router.
Ports 110 and 587 are standard for POP3 e-mail accounts, my domain/e-mail hosting service fully supports these ports.
Jim
A few things to check:
- Can you see anything in the router's logs?
- Have you tried a reset of the router?
Before you reset, save a backup of the settings just in case it doesn't fix things and you want to revert to the old configuration.
How do I reset my Orbi WiFi System to factory default settings? - NETGEAR Support
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting. And that includes routing issues that might affect your email ports.
This is not an issue that I have seen here before, so it might have something to do with your local settings rather than something that hits all users of this device.